Returns & Exchanges
At ZipFit, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location; ensure the barcode is clearly visible for a smooth transit to our warehouse.
- 4.Receive Refund or Exchange
After we inspect your returned items, we will process your refund to the original payment method or ship out your new exchange items within 5-7 business days.